Privacy and Cookies Policy

1. Information We Collect

When you visit or use our website, we may collect personal information that you voluntarily provide, as well as limited non-personal data that helps us understand site usage and improve functionality.

2. How We Use Information

The information collected through our website may be used to provide support, respond to inquiries, manage appointment requests, and improve the overall quality of our online experience.

• Respond to messages and appointment inquiries
• Confirm consultations and patient communication
• Improve website performance and user experience
• Track traffic and engagement for website optimization
• Maintain internal communication and website records

3. Contact Forms and Website Inquiries

When you fill out a contact form, booking form, or similar inquiry form on our website, we use the information you provide only to respond to your request, communicate with you, or assist with scheduling and related support.

Please do not submit highly sensitive medical information through general website forms unless you are using an approved secure channel.

4. Cookies Policy

Our website may use cookies and similar technologies to support website functionality and improve your browsing experience. Cookies are small files stored on your device that help websites remember certain information about your visit.

• Understand how visitors interact with the website
• Improve page performance and website usability
• Support analytics and traffic reporting
• Remember preferences where applicable

5. Analytics and Third Party Tools

We may use trusted third-party tools and services to support analytics, website functionality, maps, review integrations, scheduling, communication, and performance monitoring.

These tools may collect limited usage data according to their own privacy policies. We encourage users to review the privacy policies of any third-party platforms they interact with through our website.

6. Data Sharing

We do not sell, trade, or rent your personal information. Information may only be shared when reasonably necessary to operate our website, support requested services, comply with applicable law, or protect our practice, website users, and business operations.

7. Data Security

We take reasonable technical, administrative, and organizational measures to protect information submitted through our website. While we make every effort to maintain appropriate safeguards, no website or internet transmission can be guaranteed to be completely secure.

8. Patient Privacy

Aura Dental Care is committed to maintaining patient confidentiality and respecting applicable privacy standards related to dental and healthcare information. Any patient information handled through care-related processes is treated with appropriate confidentiality and care.

9. Your Choices

You may contact us regarding information you have submitted through the website and request reasonable updates where appropriate.

• Request correction of submitted information
• Request deletion of website inquiry information when appropriate
• Disable cookies through your browser settings
• Stop using the website if you do not agree with this policy

10. External Links

Our website may include links to third-party platforms such as maps, social media pages, booking tools, or review platforms. We are not responsible for the privacy practices, content, or policies of external websites.

11. Policy Updates

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page along with the revised effective date.